The role of the certification officer is to issue certification decisions on the basis of the conclusions in the audit reports provided by auditors, taking into account remedial actions taken by operators. As such, officers need to have an excellent knowledge of the regulations.
Certification officers are involved in five main areas of business:
Farming (livestock or crops).
Manufacturing companies (food processing products).
Ecoproducts (cosmetics, textiles, natural cleaning products, home perfumes).
Products sourced through fair trade.
Given what the role involves, we are looking primarily for the ability to analyse and summarise, thoroughness, and a high level of diplomacy in dealing with customers throughout the certification process.